This privacy & security statement is intended for Custom Stone Works and does not include the
privacy practices for partnered sites. Any websites that are link to or from this website have
their own privacy policies. We encourage anyone linking to those partner websites read their
privacy statements as their practices may differ from ours.
If you have questions or concerns regarding this statement, please contact us:
by email at ron@CustomStoneWorks.net
(include your name and telephone number or address so that we can contact you back)
by phone: 1-815-748-2109
by mail: Custom Stone Works, attn: IT Department, 185 West Stephenie Drive Courtland, IL 60112
PRIVACY & SECURITY
Our goal here at Custom Stone Works is to make you feel completely comfortable shopping here. We
recognize that certain personal information needs to be collected to complete orders and to
provide a more personalized experience. With that in mind, we take the privacy and
confidentiality of this information very seriously. Please read on for more details about our
and security while visiting us here at Custom Stone Works
Our privacy/security policy will inform you about:
* What personal information does Custom Stone Works collect?
* How is the information being used?
* With whom do we share your information?
* How do I update, or delete my personally identifiable information?
* What are cookies and how do we use them?
* What security procedures are in place to protect my information?
* What are the policies regarding Children?
What personal information does Custom Stone Works collect?
When you visit Custom Stone Works to place an order, request a catalog or specials or use one of
our website services, you may need to provide your name, billing and shipping addresses,
e-mail address and credit card information.
How is the information being used?
The information we collect is used to provide the products and services that you have
requested or that we think you might have an interest in. It is also used to improve the
content of our Web site, to notify you of problems with your requests, or to update you about
changes to our Web site.
With whom do we share your information?
Custom Stone Works does not rent or sell its email or mailing address lists, however there are
times that we must share some of your personal information with affiliate companies in order
to provide you with the goods and services you have requested (for example we may need to
share this information with the shipping companies to deliver your order to you). Any of these
companies with which we share the information are obligated to protect the information and to
protect the privacy of our customers under the same Privacy Statement that we use.
How do I update, or delete my personally identifiable information?
If you are a registered on our the Web site, you can manage much of your registration
information online. Some information is not stored or accessible online for you security. If
you are not registered online please contact us by phone (1-815-748-2109). Some information
can not be changed or deleted because of legal and record keeping requirements, however you
will always be able to opt-out of any marketing uses (catalogs, News, etc.) of the
information you have provided to us.
What are cookies and how do we use them?
A cookie is a simple text file that is stored on the user's hard drive by a Web site you've
visited. These cookies do not contain personally identifiable information, unless the data is
attached to information such as online registration. Custom Stone Works uses these cookies to
observe our site visitor's navigation throughout the site. This helps us identify ways to
improve the shopping experience.
What kind of security procedures are in place to protect my information?
All personal & credit card information is strongly encrypted and secured through the use of a
secure server. This secure server (SSL) communicates with your secure browser (Internet
Explorer, Netscape, FireFox etc,) and encrypts your personal information in a way that makes
it extremely difficult for anyone to intercept and misuse. Don't worry if your browser is
secure or not - if it is insecure, you will not be able to purchase on our online store.
After your purchase is completed, our security measures do not end. Access to your data by our
employees is limited to a "need to know" basis, controlled by password protected systems, and
monitored for abuse.
If you are still unsure of giving your credit card over the Internet, please feel free order
by phone 1-815-748-2109.
If you have any further question regarding your online security, please contact us at
1-815-748-2109 or e-mail at ron@CustomStoneWorks.net
In accordance with federal law, we do not knowingly collect personally identifiable
information from children under age 13 without the verifiable permission of a parent or
guardian. If you are under age 13, you are welcome to browse our Web site. However you are not
permitted to use any of the features of our site that require the collection of any personally
If we decide to make changes to or update our privacy and security policies, the changes will
be posted on this page.